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Can the room be cut to different sizes?
Yes, but it will be subject to a separate charge. We prefer sizes that are based on multiples of 0.6m (such as, 1.8m 2.4m 3m 3.6m etc). This allows for the material to be cut with efficiency and minimise material waste.

Is the structure pre-assembled by our team?
Yes, our flatpack modules come on-site already pre-assembled to speed up construction. 

Does it require foundations?
Our standard rooms are built on an elevated base, but we can also provide ground screws and concrete base. We would normally come to visit the site before confirming the quote and we will advise on the best type of foundation for your room.

How root-proof is the structure?
If you are concerned about roots moving the soil, then ground screws would be the favourable solution for the foundations.

What is the internal height?

It depends on the size of the room and type of foundations. If we keep the external height of the room at 2.5m (Permitted development), then using a concrete base would maximise the internal height. As a rule of thumb, consider 2.2-2.3m internal height with concrete base and 2.0-2.1m with an elevated platform.


How much insulation do you provide?
The standard rooms come with 100mm PIR rigid insulation with integrated vapour control layer, in the floor, roof, and walls. 

How warm will it be during winter?
You can use the room throughout the year. The insulation makes it a pleasant and warm place. If you want to add heating system we often install underfloor heating or wall mounted electric heaters.

Do all rooms include the same cladding?
Our standard range comes with fibre cement panels that are stylish and don't require regular maintenance. If it's not your taste, we can provide wood cladding such as charred timber, larch, cedar etc.

Can I change the door type?
Our standard room comes with black aluminium french doors with double glazed panels. If you prefer a bifold, a sliding door or anything else instead, just get in touch and we'll be able to help!

Is the door included?
Yes, our standard rooms feature double glazed and thermally broken aluminium french doors. The doors come with a lock and handles on both sides.

Can i have a skylight?

The standard room doesn't include a skylight. If you want one, we suggest to submit a planning application to extend the room height above 2.5 m and maximise the internal height.

Does the standard design accommodate electricity points or any sockets?
The electrics are not installed by us, but we work with certified electricians who will be able to install what's required. We usually provide 2x sockets with USB.

Do you provide internal and external lights?

Any light can be added to the room as an extra. We usually suggesting having a hidden LED strip to lit the ceiling and create a nice atmosphere, and fit wall mounted lights as well.

What is the lead time from order-to-construction?
Normally around 6 - 8 weeks depending on current orders.

Can all parts be carried through the house?
Yes, plywood modules are designed to be handled by 1-2 people and able to move through the house if necessary.

How long does it take to assemble?

It depends on the size of the room, but usually the structure goes up quickly, in just few days of work.

Do you ship internationally?

Sorry, we are currently focused on the UK market only.​

Are delivery and installation included in the price?

It depends on your location. Delivery and installation are included only in London within the M25. Outside, prices vary depending on your location.

Can I do some works myself?
Should you want to customize the room yourself, that can be done after the room is built, but we wouldn’t be responsible for any damage or fault that occurred to the room.

Do I need planning permission?
You can build a garden room 2,5m tall with an area smaller than 15 sqm under permitted development rights (providing that is not used as accommodation and doesn't take up more than 50% of your garden). If you live in a flat, you should ask for planning permission.

I live in a conservation area do I need planning permission?
We suggest contacting your local council prior to purchasing the room.

Do I need building control for a garden room?

Between 15m2 and 30m2 – Building regulations are required if the garden room is built less than a meter from a boundary or it is not constructed substantially of non-combustible materials. Anything larger than 30m2building regulations is required.

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